Shipping policy

SHIPPING POLICY

At Duša, we are committed to providing a seamless delivery experience, ensuring your orders are crafted, prepared, and handed to you with utmost care.

Order Processing & Timelines

  • Processing Time: All orders are processed within 1 to 3 business days following confirmation.

  • Delivery Time: Once dispatched, orders are delivered within 2 to 5 business days, depending on your location.

Shipping Rates

Shipping fees are calculated based on your location and will be clearly displayed at checkout before you finalize your order.

Courier Partners & Logistics

  • Partner Carriers: To ensure reliable delivery, Duša collaborates with trusted third-party courier services.

  • Unforeseen Delays: While we make every effort to ensure timely arrival, Duša is not responsible for unexpected shipping delays caused by courier services, weather, or external factors beyond our control.